Who we are

Our website address is: https://www.washpal.co.uk.

What personal data we collect and why we collect it


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Cookie Policy

To allow our website to work correctly we must store some cookies in your web browser. Any information stored is not identifiable to you.

If you arrive at our site from one of our adverts, we may use Google analytics to track your visit, but we do not personally record who you are. This enables us to improve our website and the information we provide to you. You can use Google Analytics opt-out if you prefer to prevent this.

If you’re just visiting and browsing, we may use Google analytics to track your usage, but this information is not identifiable to you. All tracked information is anonymised.

We do not store or use any personally identifiable information unless you submit such information to us or become a customer, in which case we securely store such information and process only in accordance with providing your service within the EU GDPR.

You may encounter third party services that may set additional cookies or track beyond our control. In each case, we will ensure such services operate in compliance with EU GDPR.

If you submit your details via our ‘Get in touch’ form, we will use your name and email address to respond to your enquiry. This information is not stored on our website.

Cookies Stored

NameRetention PeriodPurpose
_gat1 minuteGoogle Analytics
_ga2 yearsGoogle Analytics
_gid24 hoursGoogle Analytics

Google Analytics privacy policy can be found at – https://goog.le/privacy

Google Analytics Cookie Usage information can be found at – https://goog.le/cookies